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Frequently Asked Questions

Frequently Asked Questions

We Are here to Help

Questions You May Have

We took the time to answer most of the commonly asked questions we see. If you have a question that isn’t answered on this page, please, don’t hesitate to contact us day or night.

The nature of your alcohol or drug abuse will determine the length of the detox. Typically it is anywhere between 3-8 days depending on the substances that have been abused, time using those substances, route of administration. All of these things can play a part in determining the length of a detox. However, we promise to make the client as comfortable as possible through the whole process.
Residential inpatient treatment can last anywhere between two weeks to three months. The length of your stay is determined by the level of care you need. Our goal is to get you as much time needed as possible. This is determined by the Clinical Team and progress of the client.
Individual therapy will happen two to three times weekly as needed determined by the clinical team. Individual therapy is a big part of long-term recovery and can be requested more frequently depending on acuity.
Treatment is confidential. The only ones allowed access to a client’s treatment documents are the individuals themselves or parties put on consent which is determined by the client.
Yes, most large insurance carriers are accepted. An admissions specialist can help navigate the logistics of admissions.
Cost is determined on level of care admitted into as well as treatment length. Please contact an admissions specialist today for more information.
This depends on the certifications attached to a client’s pet. There is a difference between an emotional support animal (ESA) and a Service Animal. All pet admittance inquiries can be directed towards an admissions specialist.
Yes, bring any medications that you’re prescribed. Medications may be subject to an evaluation by our medical team.
This depends on the nature of the situation. We understand this is a delicate situation, and we are are here to provide support wherever necessary.

This varies depending on the job. FMLA paperwork can be submitted on behalf of the client. Leaves of absence for medical issues can also be granted depending on the job.

We can work with the court system and are willing to submit any paperwork that’s need for a client’s treatment. Submitting admittance, progress, and completion letters to the court is no problem for us.
All records are confidential, so your job won’t know that you’re in treatment and have been treated in the past.
After detox, our clinical team may allow family visitation when deemed appropriate.
Yes. Once the residential phase has been reached, cell phone usage will be permitted.
Yes. Client’s leave the facility for medical appointments. Clients may also leave the facility for group outings such as activities. However, clients are not allowed to be off site without staff supervision.
Yes, all tobacco products are allowed in designated smoking areas.
Parking arrangements can be arranged with our admissions team.
You may bring your wallet, money and any other personal property on site. However, these items are subject to being locked up.
Yes. Our operations staff is available for airport transportation. Typically, you can find our dedicated staff holding a sign to welcome you!
Yes. We understand that sometimes work responsibilities can’t be compromised. Our admissions specialists will coordinate a preadmission agreement to ensure that work is not jeopardized.
We encourage patients to be transparent with their probation officers. If needed, we provide acceptance and and progress letter.
No, all treatment is confidential and protected by the HIPAA.

For All Other Questions

For any other questions, don’t hesitate to call. Our team wants to accommodate you as comfortably as possible, and we’re able to answer your unique question or request.

Call Us: (424) 390-7816

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We Work With Most Major Insurance

American BEST Health works with most insurance providers at our facilities. Our admissions team works around-the-clock to ensure that those that need help have the access to get it. Verify your benefits and one of our treatment consultants will get back to you with more information on how you can get started.

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We Believe in YOU

Our team is dedicated to your well-being. We offer hope to those who feel lost and empower individuals to build a life of their dreams.

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